Privacy Policy

This Privacy Policy explains how UNLTD By Design (“we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you use Budget Bliss (“the Service”). We are the data controller for the personal data described in this policy.

1. Information we collect

We collect the following categories of personal data:

• Account information: name, email address, password hash, and optional display name.
• Budgeting data: income details, bill and expense information, debt balances, savings goals, and other data you enter into the Service.
• Usage and device data: IP address, browser type, device identifiers, and information about how you interact with the Service.
• Support data: messages and communications you send to our support team.
• Payment-related identifiers: subscription status, plan type, and payment provider customer ID. We do not collect or store full payment card numbers, CVV codes, or bank credentials.

2. How we use your information

We use your personal data for the following purposes:

• To create and manage your account and provide the Service.
• To process payments, subscriptions, trials, and billing inquiries.
• To secure your account and prevent fraud.
• To respond to support requests and improve the Service.
• To send important service-related notifications.

3. Legal basis for processing

We process your personal data based on:

• Contract performance: to provide the Service and fulfill our agreement with you.
• Legitimate interests: to maintain security, prevent fraud, and improve the Service.
• Legal obligation: to comply with applicable laws and regulations.
• Consent: where required, such as for optional marketing communications.

4. Who we share data with

We share personal data only with trusted recipients as needed:

• Service providers: hosting, analytics, error reporting, customer support, and email delivery providers.
• Merchant of Record (Paddle): for sale of subscriptions, subscription management, payment processing, tax compliance, and invoicing.
• Professional advisers: legal, accounting, or other advisers when necessary.
• Authorities: when required by law, regulation, or legal process.

5. International transfers

Your data may be stored and processed in the United States or other countries where our service providers operate. If you are in the UK or EEA, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect your data during international transfers.

6. Data retention

We keep your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within a reasonable period, unless we are required to retain it by law.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to certain processing.
• Receive a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.
• Complain to a supervisory authority.

We aim to respond to requests within one month. To exercise your rights, contact us at support@unltddesign.com.

8. Security

We use appropriate technical and organizational measures to protect your data, including encryption in transit, access controls, and secure hosting environments. No system is completely secure, and we cannot guarantee absolute security.

9. Cookies and similar technologies

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. Essential cookies are required for the Service to function. Analytics cookies help us improve the Service. You can manage cookie preferences through your browser settings.

10. Children’s privacy

The Service is not intended for children under 18. We do not knowingly collect personal data from children under 18. If you believe we have collected such data, please contact us.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.

12. Contact us

For privacy-related questions, contact UNLTD By Design at support@unltddesign.com.